PRIVACY POLICY

Atraxia Film DOO
Jevrejska 16
21000 Novi Sad
Republic of Serbia
VAT ID: 112804721
Phone: +381 21 302 4615
Email: Atflivestreamservice@gmail.com

1. Data Controller

The data controller is Atraxia Film DOO, Jevrejska 16, 21000 Novi Sad, Republic of Serbia.

2. Data Collected

During registration and purchase, the following data may be collected:

  • First and last name
  • Email address
  • Country and city
  • IP address
  • Purchase information
  • Technical device data

Credit card data is neither collected nor stored on the servers of Atraxia Film DOO, but is processed securely through the Monri Payment Gateway system.

3. Purpose of Data Processing

Data is processed exclusively for the purpose of:

  • Processing purchases and providing services
  • Authenticating access to events
  • Preventing system abuse
  • Complying with legal obligations
  • Maintaining accounting records

4. Legal Basis for Processing

Data processing is based on the performance of a contract, legal obligations, legitimate interest of the merchant, and where applicable, on the user's explicit consent.

5. Data Retention

Purchase data is retained in accordance with the laws of the Republic of Serbia, including accounting regulations, for the legally prescribed period (minimum 5 years).

6. User Rights

The user has the right to request:

  • Access to their personal data
  • Correction of inaccurate data
  • Deletion of data, except where legal retention obligations apply
  • Restriction of data processing
  • Withdrawal of consent where processing is based on consent

Requests may be sent to: Atflivestreamservice@gmail.com

7. Marketing Communication

Users have the right to opt-out of receiving marketing communications at any time. Personal data will not be shared with third parties for marketing purposes without explicit user consent.

8. International Data Transfers

If personal data is transferred outside the Republic of Serbia or the European Economic Area, such transfers will be conducted in accordance with applicable data protection laws and appropriate safeguards will be applied.

9. Data Security

Technical and organizational measures are implemented to protect data against unauthorized access, misuse, alteration, or loss.

10. Supervisory Authority

Users have the right to lodge a complaint with the competent data protection authority in the Republic of Serbia if they believe their data protection rights have been violated.

11. Policy Updates

Atraxia Film DOO reserves the right to amend this Privacy Policy. The current version will always be published on the website.

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